This Privacy Policy of Experiencia Inca / TripinPerú describes the processing of personal data of travelers, clients, and website users, in accordance with Law No. 29733, Peru’s Personal Data Protection Law, its regulations, and complementary rules applicable in Peru.
Data controller
The operating agency identified on this site is the controller of data collected through booking forms, inquiries, the complaint book, necessary technical cookies, and published support channels.
Data we may collect
- Identification and contact: names, ID or passport, email, phone, country of residence.
- Booking data: dates, number of travelers, itinerary preferences, special requirements, and payments linked to the contract.
- Technical browsing data needed for the secure operation of the site.
Purposes
We use data to manage bookings and tourism services, issue confirmations and receipts, coordinate with suppliers, handle inquiries and complaints, comply with legal obligations, and, where appropriate, conduct commercial follow-up related to the agency’s services.
Legal basis and retention
Processing is based on performance of the contractual or pre-contractual relationship, consent when required, and compliance with legal duties. We retain information only as long as needed for those purposes and applicable legal periods.
Processors and transfers
We may share data with lodging, transport, guides, payment gateways, technology platforms, or authorities solely when needed to provide the service or meet a legal obligation. We do not sell traveler databases.
ARCO rights and contact
Data subjects may exercise rights of access, rectification, cancellation, and opposition, and other rights recognized under Peruvian law, through the official contact channels published on this site. We will respond within legal time frames.